Basic AI Literacy: Terms & Terminology

Build confidence using AI at work. In this 8-lesson course, you’ll start with your first chatbot conversation, then learn how to choose the right AI tool, work with files and images, use web search, apply built-in tools, and avoid common mistakes like hallucinations, bias, and unsafe data sharing.

What you'll learn: 

  • AI Basics: Understand key AI terms and how chatbots work.
  • Stronger AI Conversations: Use context, task, and format to get better responses.
  • Choosing the Right Tool: Match different chatbots to different kinds of work.
  • Working with Files and Images: Upload, analyze, summarize, and transform content.
  • Using Web Search: Know when AI needs current information and how to verify sources.
  • Built-In AI Tools: Use data analysis, code execution, deep research, and extensions for real tasks.
  • AI Safety and Accuracy: Spot hallucinations, bias, and limitations before relying on outputs.
  • Applying AI at Work: Use AI more confidently, safely, and effectively in everyday workflows.
  • 3hr 55m of video instruction
  •  8 lessons
Patrick Jones - Course author
Meet YOUR instructor

Grant Harvey

Grant is the voice of The Neuron, the daily newsletter delivering no-hype insights on how AI is changing the world around us, along with co-hosting The Neuron’s weekly podcast.